Employee assistance programs (EAPs) give people a private place to turn when stress, grief, family problems, or money worries follow them to work. Encase EAP offers that help to employees and members. Members are the people an organization serves when it doesn't call them employees, such as union members. Students can get help through the Student Assistance Program (SAP). Managers and human resources (HR) teams have their own support too.
Productivity Partners is the employee assistance program provider behind Encase EAP. We know the communities we serve and stay in close touch with each client, so a small business gets the same personal attention as a large employer. Employees and members can call a Work-Life Consultant anytime. They can also log in to more than 4,000 articles, videos, podcasts, calculators, workbooks, and trainings.
EAP counseling gives you a private place to work through a problem before it grows. Our employee counseling services include short-term counseling for employees, members, and their eligible family members. People come to us with relationship problems, grief, substance use, and work stress.
To request counseling, please use the Employee and Member Login and submit your request there.
A referral connects you with a specialist when you need more than short-term counseling. Our team refers people to high-quality outside providers, and we follow up to make sure the care is a good fit and is working. You don't have to search for help on your own or sort through unfamiliar options.
Critical incident stress management is support that helps people cope with the stress after a serious event that affects a whole workplace, such as a workplace tragedy. Our critical incident support services bring immediate on-site help to your team. We offer group and individual counseling sessions. These help employees cope and recover when your team needs it most.
Employee wellness programs help people care for their mental, physical, and financial well-being. Our health and wellness offerings include educational materials, workshops, and wellness programs on all three. We also work with your company to choose the programs that fit your team best.
Members have more to use than counseling alone. Log in with a company code to browse more than 4,000 articles, videos, podcasts, financial calculators, workbooks, and trainings on topics like wellness and stress. You can also call a Work-Life Consultant. This person answers your questions and refers you to a counselor or other help when you need it.
Other benefits include a free consultation with a financial counselor and an online tool for making a basic will. A savings center also offers discounts on travel, entertainment, and wellness.
The Student Assistance Program (SAP) is the part of Encase EAP built for students at schools and universities. Visit the Student Assistance Program page to see what help is available and how to get started.
An employee assistance program is a workplace benefit that gives people confidential help with personal and work problems. Here's how an EAP works: your company sets up the program, and employees and members contact it when they need support. Eligible family members can use it too.
The U.S. Office of Personnel Management (OPM) describes an EAP as an optional program run through the workplace. It provides confidential assessments (a first look at what help a person needs), short-term counseling, referrals, and follow-up.
Employee assistance program benefits for your company start with early support, before personal problems affect a person's health or work. The need is large. The World Health Organization (WHO) estimates that depression and anxiety cost the world about 12 billion workdays each year. That adds up to about US$1 trillion in lost productivity. WHO also recommends training for managers. Trained managers can prevent stressful workplaces and help people who are struggling. Our workplace trainings help supervisors build those skills.
Managers and HR teams also have their own support through Manager Assist. This free, confidential service covers work-life balance, tough conversations, spotting troubled employees, and stress. Visit our For Human Resources page to see the tools available. During layoffs, mergers, or restructuring, our counseling sessions help employees handle the stress of change.
Yes. What you share with an Encase EAP counselor stays confidential. We don't share it with your employer or anyone else without your permission, except when the law requires it. That privacy lets people ask for help without worrying about how it might affect their job.